Privacy Policy

This privacy policy applies to Phake Media Ltd, a company registered in Scotland (Company Number: SC878803). Our primary operations are based in Aberdeen, Scotland. This document explains how we collect, use, and protect your personal information when you use our website, request our digital services, or hire our mobile advertising van.

We only collect information that is necessary to deliver our services. This includes:

• Contact Information: Name, email address, phone number, and billing/delivery address.
• Business Information: Company names, business addresses, and social media links provided during project briefs.
• Media and Images: Photographs or videos submitted by you, or captured by us at events, for use in digital advertising assets, social content, or filmmaking projects.

We use your data solely to fulfil your requests and provide our services. Specifically, we use it to:

• Process and deliver your digital or physical orders.
• Produce bespoke media, including video, advertising assets, and event content.
• Manage mobile billboard advertising campaigns, event bookings, and team building sessions.
• Communicate with you regarding project drafts, quotes, and revisions.
• Process secure payments.

Minors may be present at, or take part in, our public-facing activities, including event screen gaming sessions, pop-up drive-in cinema screenings, and filmed content such as Movie Mayhem team building sessions. Where this is the case, we strictly adhere to safeguarding protocols regarding minors.

• PVG Registration: Phake Media Ltd is fully PVG registered in Scotland (Disclosure Number: 3000 0000 0340 2586).
• Image Consent: We require explicit consent from a legal parent or guardian before capturing or using any images or footage of individuals under the age of 16.
• Source File Deletion: We do not retain source photographs or footage once a project is finalised. Source files involving identifiable minors are permanently deleted from our systems immediately upon project completion and delivery, beyond what is used in the final delivered content.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share data with trusted third-party platforms required to operate our business, such as secure payment gateways and our website hosting provider. We ensure all external partners comply with standard UK data protection regulations.

We retain general business contact details, order history, and final delivered project files (such as completed advertising videos or event content) for our records and to assist with future requests. As stated above, raw source photographs and footage involving identifiable minors are deleted immediately after the project is closed.

Under UK data protection law, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to update or correct inaccurate information.
• Erasure: Request that we delete your personal data from our systems (often referred to as the “right to be forgotten”).
• Withdraw Consent: Withdraw your consent for us to process specific data at any time.

If you have any questions about this privacy policy or wish to exercise your data rights, please contact our studio team:

Email: contact@phakemedia.com